Privacy Policy

©Copyright Information
Materials on this Web site were produced and/or compiled by Laurier Optical for the use of Laurier Optical Inc. and its franchisees for the purpose of providing Canadians with direct access to information about the products and services offered by Laurier Optical.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

®Trademark Information
The following trademarks are the property of Laurier Optical Incorporated. Laurier Optical, Optique Laurier, Optique Laurier Optical, L&O blue & gold logo. Trademark laws forbid the use of any of these trademarks by any person or entity other than Laurier Optical Inc.

Laurier Optical and its subsidiaries (collectively “Optical Vision of Canada”), are committed to protecting the privacy, accuracy and reliability of any Personal Information you choose to provide through our website or forms. In order to maximize your visit to this Laurier Optical website, we may ask you for certain Personal Information.

Collection of Personal Information
It is not necessary to provide any information that identifies you (hereinafter referred to as “Personal Information”) to use this Site. In general, you can visit our Site without telling us who you are or revealing any Personal Information.

If you want, however, to access certain features offered through this Site, it may be necessary to provide Personal Information, such as your name, address, and telephone number, and possibly other information. We also may ask for some Personal Information when you send us a comment or question, or when you request information through our Site. If you do not want to give us any Personal Information, you can choose not to use these features of our Site. The choice is yours. We are only interested in offering you convenient online services that match your interests and needs.

The Information We Collect
There are one form of Information that Laurier Optical collects online: Personal Information voluntarily provided to Laurier Optical by Site visitors.

Personal Information
Personal Information is also collected on certain pages of the Site. If you decide to contact Laurier Optical online to ask a question, learn more about a product or register a recently purchased product, download certain software or service applications, place an order for products or inquire about products you may already own, you will find that those contact forms ask for certain types of Personal Information to assist us in complying with these requests.

Laurier Optical may ask you to provide Personal Information, some optional, some required, on specific pages of the Site. The information requested may include your name, address, e-mail address, shipping information, phone number, product model and serial numbers and your dates of purchase, credit card and/or debit card information and your comments. Personal Information may be forwarded to a Laurier Optical business unit or the appropriate Laurier Optical subsidiary or affiliate company that is equipped to handle your order, inquiry or feedback.

Personal Information is collected by means of warranty cards, trade show information, e-mail and voluntary online surveys. This Information is also collected to personalize and customize your experience on the Site.

Personal Information is gathered as part of any entry for a contest or other promotion. If you choose to enter a contest or other promotion we conduct, you will be required to submit certain personal information, such as your name, e-mail address, street address and phone number, and we will also ask for certain additional information, which is optional and is not required to enter the promotion. We will use the required personal information you submit to us for promotion administration purposes, such as notification of winners.

How We Use Personal Information
We use the Personal Information you provide about yourself when placing an order or registering for warranty or out of warranty service to complete that order or service registration and to provide you with information about other Laurier Optical products and promotions that may be of interest to you. Your Personal Information may be shared with our employees, independent contractors, agents or other related and unrelated Laurier Optical entities and/or business partners acting on our behalf to: (i) fulfill and/or ship an order or provide a product or service you have requested; (ii) provide an award; (iii) provide mail-in or other rebate on the products that you may purchase; (iv) conduct customer surveys for the purpose of marketing; and (v) collect debt or other payments. We do not share this information with non-Laurier Optical companies except to the extent necessary to complete your transaction and, when we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function. If you inquire about a product that Laurier Optical does not sell directly, it may forward your information to a Laurier Optical dealer, distributor or other reseller. Use of your information by the dealer, distributor or reseller is governed by its own policies, not Laurier Optical’s. Laurier Optical may also provide links to dealer sites from the Site.

We use return email addresses to answer the email we receive as well as to provide you with product and service updates, special promotions and offers.

In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that Laurier Optical or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, Information may be transferred as well.

The Site may contain hyperlinks to and from other Internet Sites, including other Laurier Optical Company Sites. These sites may have different privacy practices from the ones described here. Since this Statement applies solely to this Site, please remember to read the privacy statements of the other sites you visit. For more information about hyperlinks, please see the Terms and Conditions of Use posted elsewhere on this Site.

We release Personal Information when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions of Use and other agreements, or to protect the rights, property, or safety of Laurier Optical, Site users or others. This includes exchanging Personal Information with other companies and organizations for fraud protection and credit risk reduction.

Disclosure of Personal Information
Laurier Optical’s responsibility to keep your information private is taken very seriously. Accordingly, Laurier Optical shares your Personal Information in only the following circumstances:

Laurier Optical Affiliates and Subsidiaries
Laurier Optical may disclose your Personal Information to its corporate affiliates and subsidiaries. Any Personal Information provided to affiliated entities or subsidiaries will be treated in accordance with this privacy policy.

Laurier Optical Operations and Maintenance Contractors
Laurier Optical may share your Personal Information with third party contractors as is necessary to respond to your requests for products and information. Third-party contractors may access your Personal Information to send you this information on behalf of Laurier Optical. Laurier Optical also may hire third-party technology providers to host this Site and to store your Personal Information. All third party contractors have been informed that they must provide Personal Information protection which is comparable to this policy.

Legal Authorities
Laurier Optical may disclose Personal Information when required or permitted by law or legal process; or when necessary to protect and defend the rights or property of Laurier Optical.

Aggregate Information
Aggregate information does not contain any Personal Information about our users. From time to time, Laurier Optical may share aggregate, non-personal information about Site usage with third parties, including government agencies and advertisers.

Personal Information, Access and Correction
If you would like to access your Personal Information, or request that your Personal Information be modified, corrected or removed from our database, please contact Laurier Optical through our e-mail or the mailing address listed below. Laurier Optical will make all reasonable efforts to respond within 30 days of your request. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Laurier Optical will use reasonable efforts to supply you with this information and to correct any factual inaccuracies that you identify.

Our Commitment To Data Security
Laurier Optical works hard to ensure that our systems are secure and that they meet industry standards. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Information we collect online.

Changes to Policy and Questions
Laurier Optical reserves the right to modify, add or remove portions of this privacy statement at any time and its discretion. If we decide to change this policy, we will post those changes at this Site, which will be effective immediately upon posting. If you have any questions about our policy, this Site or its offerings, you may contact us online using our e-mail address: comments@laurier-optical.com or you may write to us via the following address:

General Manager
c/o Laurier Optical Head Office
1811 Saint-Joseph Boulevard
Orleans, Ontario
K1C 7C6